Rapid Action

Privacy Policy

Last updated: July 8, 2026

This Privacy Policy explains how Rapid Action Technologies Ltd.(“Rapid Action,” “we,” “us”) collects, uses, and shares information when you use Rapid Action. We aim to collect only what we need to run the Service and to keep it fast and reliable.

1. Information We Collect

Information you provide

  • Contact details — such as your name and email address when you purchase a key or contact support.
  • Payment information — processed by our third-party payment provider. We do not store full card numbers on our servers.
  • Support messages — the contents of any message you send us.

Information collected automatically

  • Connection and diagnostic data — such as latency, packet loss, chosen routes, approximate region, and the game you are optimizing. This is used to select and improve routes.
  • Device and network information — such as operating system, app version, and IP address, which is technically necessary to route your traffic.
  • Usage data — basic information about how the website and app are used.

2. How We Use Information

  • To provide, operate, and optimize the routing Service.
  • To deliver license keys and process payments and renewals.
  • To provide customer support and respond to your messages.
  • To monitor performance, prevent fraud and abuse, and improve the Service.
  • To send important service and account communications.

We do not sell your personal information, and we do not inspect the contents of your game traffic beyond what is required to route it.

3. How We Share Information

We share information only as needed to run the Service:

  • Service providers — payment processors, email delivery, infrastructure, and analytics vendors who process data on our behalf under appropriate agreements.
  • Legal reasons — where required by law or to protect our rights, users, or the public.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

4. Cookies

Our website uses a small number of cookies and similar technologies for essential functionality, remembering preferences, and understanding aggregate usage. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

5. Data Retention

We keep personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Diagnostic and routing data is retained only as long as useful for operating and improving performance, then deleted or aggregated.

6. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at legal@rapidaction.gg. We will respond in line with applicable law.

8. Children's Privacy

The Service is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

9. International Transfers

Because routing is a global service, your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected in the “Last updated” date above, and where appropriate we will provide additional notice.

11. Contact

For any privacy question or request, email legal@rapidaction.gg or visit our contact page.