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Rapid

FAQ

Questions, answered.

Straight answers about how we work, what it costs and what to expect.

General

Rapid Action is a development, design and marketing agency built for speed. One team handles all three, so you don't have to manage separate vendors.

One team, short sprints and a proven stack. Work never waits in a handoff queue, and everything is still reviewed before it ships.

Startups, SaaS companies, ecommerce brands, local businesses and other agencies. If you need to move quickly, we're a fit.

London, at 71-75 Shelton Street in Covent Garden. We work remotely with clients worldwide.

Yes. Many clients start with one service and add more later.

Working with us

Book a call or email us. We ask about your goals, then send a written quote.

Usually within 5 business days of approving the quote. If we are fully booked we tell you the real start date before you commit.

It depends on scope. Your quote includes a timeline with milestones before any work begins.

You get one point of contact, a weekly progress email and a shared channel for quick questions, plus a review call at each milestone.

Yes. We fit into your repo, your design files and your ad accounts.

Clear goals, timely feedback and access to the relevant accounts. We handle the rest.

Pricing and contracts

Every project is quoted individually. You get the full price in writing before work starts.

Because two projects with the same name rarely need the same work. A quote built on your scope is more accurate than a package.

No. Ad spend is paid directly to Google or Meta and is separate from our fee.

No. Projects are quoted as a fixed piece of work. Ongoing retainers run month to month with 30 days notice.

50% to start and 50% on launch for projects; retainers are billed monthly in advance. The schedule is written into your quote.

Quality

No. Speed comes from removing waiting, not from skipping steps. Our team directs, edits and approves all of the work.

We don't put confidential client information into tools that train on it.

You do, once the project is paid in full.

Results

No. Nobody controls Google or Meta, and anyone who guarantees results is guessing. We commit to the work, the reporting and honest forecasts.

Technical wins can show within weeks. Competitive rankings usually take months. We set expectations before you commit.

In plain language, monthly, with a call to walk through it and access to the live data behind it.

Revision rounds are agreed in your quote. If something is off, tell us and we fix it. Work already delivered is not refundable; unused retainer months are.

Didn't find your answer?

Ask us directly. We reply within 1 business day.

Free call. No obligation.